Support article
Where to change your domain DNS
Learn where a domain's DNS must be changed and why the change is always done at the registrar, not in the hosting panel.
Introduction
One of the most common questions is this: where do you change a domain’s DNS? The short answer is simple: DNS is changed at the company where you registered the domain.
Your hosting provider can tell you which DNS to use, but the actual nameserver change is made at the registrar.
The difference between domain and hosting
The domain is the name, for example yourdomain.com.
Hosting is the service where the website, email or databases are stored.
Even when both services are with the same company, they can also be separate. That is why you cannot always change DNS from the hosting panel.
Where the change is made
- If the domain is registered at miHosting, the change is made in the miHosting client area.
- If it is registered with another company, the change is made in that provider’s panel.
- If you do not have access to the panel, you must ask the registrar’s support team to make the change.
How to find the right place
- Check where you bought or renew the domain.
- Search for old registrar emails.
- Go to the
DomainsorMy domainssection. - Open the domain management screen.
- Look for
Nameservers,DNS Serversor a similar option.
If you do not have access to the registrar
In that case you can:
- Recover the password from the provider’s website.
- Ask the registrar support to make the change.
- Confirm with miHosting which DNS you should install before requesting it.
Common mistakes
Trying to change nameservers from cPanel or DirectAdmin
These panels are used to manage records inside an already active DNS zone, but normally not to change the domain nameservers at the registrar.
Not knowing who the registrar is
This is more common than it seems. Without that information, you will not know where to apply the change.
Installing the wrong DNS
If you enter the wrong servers, the website or email may stop working.
Conclusion
Domain DNS is always changed where the domain is registered. Understanding this avoids trying to make the change in the wrong place and helps you solve any issue much faster.