Support article
What is the FTP host or server to connect to
Find out which FTP host or server value your hosting account uses and how to use it correctly when connecting to your website files.
Introduction
When an FTP client asks for the host or server, it is asking for the address used to reach your hosting account.
This value can be different depending on your provider and the status of your domain.
Which FTP host should you use?
In many cases you can use one of these:
- Your main domain.
- A host name such as
ftp.yourdomain.com. - The server host name.
- The server IP address.
Typical FTP connection details
Besides the host, you usually need:
- FTP username.
- Password.
- Port.
- The connection type supported by the hosting account.
Basic steps to connect
- Open your FTP client.
- Enter the host or server value.
- Add your username and password.
- Enter the port.
- Connect and verify that you can see the correct directories.
What if FTP does not connect?
If the host is wrong, the connection may fail even when the username and password are correct. In that case, try the server IP or check the activation email and control panel.
Conclusion
The FTP host is simply the address your client uses to reach the hosting account. If you use the correct server value together with the right credentials, the rest of the connection becomes much easier.