Support article
Free hosting request rejected
Learn why a free hosting request can be rejected and what to review before applying again.
What the rejection means
If a free hosting request has been rejected, it means the domain, the submitted data or the project does not meet one of the conditions required to activate the service.
The free plan is designed for valid and reasonable use, not for duplicate requests, doubtful information or projects that fall outside the service rules.
Common reasons
The most common causes are:
- false or incomplete data
- a nonexistent or wrongly submitted domain
- using a subdomain instead of a real owned domain
- an unverified email address
- a domain that already used the free plan
- several requests for the same domain
- a project that does not fit the plan conditions
What to do before trying again
- Review the domain carefully.
- Confirm that the email address is correct.
- Make sure the domain really belongs to you.
- Avoid sending the same request several times.
- Fix the real cause before resubmitting.
Frequently asked questions
Can I apply again
Yes, but it only makes sense if you have corrected the reason for the rejection first.
Can I request it for a subdomain
That is not the intended setup. The plan is designed for real owned domains.
Does email verification really matter
Yes. It helps confirm that the request and the account access are legitimate.
Conclusion
A rejected request does not necessarily mean you can never use the service, but it does mean something needs to be corrected first. Reviewing the domain and the submitted data is usually the most important step.