Support article
What IMAP Is and Why You Should Use It for Email
Learn what IMAP means, how it keeps your email in sync across devices, and why it's better than POP3.
Introduction
IMAP is one of the most widely used protocols for reading email on an account tied to a domain. Whether you check your email on your phone, on a computer, on a tablet, or through webmail, IMAP helps keep all of those access points in sync.
In this guide we explain what IMAP means, how it works, its advantages, and why it’s important not to mix it with POP3 when you use several devices.
What IMAP means
IMAP stands for Internet Message Access Protocol. In simple terms, it’s a protocol that lets you access email messages stored on the server.
Put simply: IMAP lets you read and manage your email without permanently downloading it to a single device. Messages stay on the mail server, and your devices connect to it to display the same information.
IMAP is compatible with most current email clients, such as Outlook, Thunderbird, Apple Mail, mail apps on Android or iPhone, and other similar programs.
How IMAP works
When you set up an email account with IMAP, your mail stays on the server. Every device you connect to that account queries the server and shows the same status for your messages.
For example:
- You receive an email in your account.
- You read it on your phone.
- Later, you open your email on your computer.
- That message also shows as read on the computer.
The same happens if you move a message into a folder, delete it, or build a folder structure to organize your email. With IMAP, those changes are reflected across every device connected to the same account.
Advantages of using IMAP
The main advantages of IMAP are:
- You can access your email from different devices at the same time.
- Messages are stored on the mail server.
- Your email stays in sync between your phone, computer, tablet, and webmail.
- You can create folders to organize your messages.
- If you switch devices, you don’t lose access to the emails stored on the server.
- It’s a practical option for professional email accounts tied to a domain.
For these reasons, IMAP is usually the recommended option whenever you need to check your email from more than one place.
Difference between IMAP and POP3
IMAP and POP3 both handle incoming email, but they work differently.
With IMAP, messages stay on the server and your devices sync with it. This lets you see the same email from several devices.
With POP3, the mail program can download messages to a device and, depending on the settings, remove them from the server. This can cause confusion if you check your email from several places, because a message downloaded on one computer might not show up later on your phone or in webmail.
That’s why, for most users today, IMAP has replaced POP3 as the recommended method for reading email, especially when using multiple devices.
Don’t mix POP3 with IMAP
If the same email account is set up as IMAP on one device and as POP3 on another, sync problems can appear.
For example, you might see messages on one device but not another, or notice that some emails disappear from the server after being downloaded.
To avoid this kind of mess, if you use several devices to read your email, set up the account as IMAP on all of them.
When it makes sense to use IMAP
We recommend using IMAP when:
- You read your email from more than one device.
- You also want to access it through webmail.
- You need read, deleted, or moved messages to stay in sync.
- You want to keep a folder structure on the server.
- You use a professional email account and don’t want to depend on a single device.
POP3, on the other hand, usually only makes sense in very specific cases — for example, when you want to download your email to a single device and don’t need synchronization.
Useful tips
- Always set up the same account as IMAP on all your devices.
- Check the space used by your email account periodically, since with IMAP the messages are stored on the server.
- Empty the trash and spam folders if your mailbox fills up.
- Use folders to organize your important emails.
- Avoid deleting messages from one device if you need to keep them, since the change can sync to your other access points.
- If you’re unsure about the email setup, check the incoming server, outgoing server, ports, and SSL settings for your account.
In typical setups, secure IMAP usually runs on port 993 with SSL, while port 143 corresponds to IMAP without SSL. Whenever possible, use the secure SSL configuration.
Common problems
I see emails on one device but not on another
This can happen if the account is set up as POP3 on one of the devices. Check the settings in each mail program and make sure all of them use IMAP.
Some emails have disappeared from the server
If a device uses POP3 and is set to delete messages after downloading them, those emails may stop being available in webmail or on other devices.
My email account is full
With IMAP, messages are stored on the server. If you accumulate a lot of email, large attachments, spam, or messages in the trash, your mailbox can fill up. Delete what you don’t need or check whether your current plan matches your actual email usage.
Changes take a while to show up on another device
IMAP usually syncs changes quickly, but this can depend on your internet connection, your mail program, or the sync frequency configured on each device.
Frequently asked questions
Does IMAP download emails to my device?
IMAP displays emails from the server. Some programs may keep local copies for faster access, but the main reference stays on the server.
Can I use IMAP on my phone and on my computer?
Yes. That’s one of IMAP’s main advantages. You can use the same account on several devices and keep your email in sync.
Is IMAP better than POP3?
For most users, yes. IMAP is more convenient when you use email on multiple devices, because it keeps messages and folders in sync.
What happens if I delete an email using IMAP?
If you delete an email from a device configured with IMAP, that change can be reflected on your other devices and in webmail. Before deleting important messages, make sure you won’t need them again.
Is IMAP used for sending emails?
No. IMAP is used to receive and check email. To send messages, you use SMTP, which is the outgoing mail protocol.
Do I need to switch my account if I already use POP3?
If you only use one device and everything works the way you need it to, it may not be urgent. But if you read your email from several devices, it’s best to migrate the setup to IMAP to avoid sync issues.
Conclusion
IMAP is the recommended protocol for reading email when you need to access it from multiple devices. It keeps messages on the server, lets you work with folders, and syncs changes between your phone, computer, tablet, and webmail.
If you use your domain’s email on more than one device, avoid mixing POP3 with IMAP and set up all your access points using IMAP. If your email isn’t syncing correctly or you have questions about the setup, contact miHosting support with the affected account, the mail program you’re using, and the error you’re seeing.