HelpDEZk
Request and incident management with automatic routing, SLAs and satisfaction surveys.
What is HelpDEZk?
HelpDEZk is request and incident management software built to streamline service processes in businesses, working as a central tool for managing internal demands and outsourced services, applicable to any business area.
What is HelpDEZk for?
- Managing internal IT incidents with multiple approval levels.
- An outsourced service that needs to track hours worked and costs.
- Support that requires satisfaction surveys after resolving each request.
Main benefits of HelpDEZk
Automatic routing of requests to responsible groups.
SLA management with delivery time tracking.
Authentication via Active Directory, LDAP, POP and IMAP.
Tracking hours worked and calculating costs.
Who should use HelpDEZk?
Internal departments or outsourced service businesses that need to track time, costs and approval levels for each request.
Is HelpDEZk the right choice for you?
It's a great fit if…
- You manage internal demands or outsourced services that require approval.
- You need to track hours worked and calculate costs for each request.
- You want satisfaction surveys after each resolved request.
It might not be for you if…
- You only need a simple customer-facing ticketing system (consider HESK or osTicket).
- You don't need cost tracking or approval levels.
How to install HelpDEZk on your hosting
Open your hosting panel
Log into your miHosting professional hosting panel and open Softaculous, the application installer included with every plan.
Find HelpDEZk
One-click install via Softaculous from the hosting panel.
Configure and go live
Choose the domain, language and admin details. Softaculous creates the database automatically and your install is ready in minutes.
Why install HelpDEZk on miHosting
miHosting's professional shared hosting includes Softaculous, PHP and databases already configured, NVMe storage with no artificial limits, free SSL and real technical support if you need help during installation or maintenance of HelpDEZk.
Install HelpDEZk today
Choose the professional hosting plan that best fits your HelpDEZk project, or try it risk-free with the free plan.
Emprendedor
— free domain included*
- ✓3 websites
- ✓1 free domain* the first year (annual billing)
- ✓Unlimited NVMe SSD storage
- ✓Softaculous — 400+ one-click apps
- —Node.js, Python and Ruby are not available with Emprendedor.
- ✓Free, automatic SSL (Let's Encrypt)
- ✓Free migration included
- ✓Real 24/7 technical support
Plus
— free domain included*
- ✓15 websites
- ✓1 free domain* the first year (annual billing)
- ✓Unlimited NVMe SSD storage
- ✓Softaculous — 400+ one-click apps
- ✓Node.js, Python and Ruby access
- ✓Free, automatic SSL (Let's Encrypt)
- ✓Free migration included
- ✓Real 24/7 technical support
Webmaster
— free domain included*
- ✓100 websites
- ✓1 free domain* the first year (annual billing)
- ✓Unlimited NVMe SSD storage
- ✓Softaculous — 400+ one-click apps
- ✓Node.js, Python and Ruby access
- ✓Free, automatic SSL (Let's Encrypt)
- ✓Free migration included
- ✓Real 24/7 technical support
Not sure which to choose?
For 1–3 of your own websites, the Emprendedor plan is more than enough. To manage client sites or multiple projects, the Webmaster plan is the go-to choice for agencies and freelancers.
Node.js, Python and Ruby are included with Plus and Webmaster; they are not available with Emprendedor.
* The first-year free domain is included with the annual price. From the second year onward, it renews at the standard price. Prices in USD. VAT excluded.
Not ready to commit yet?
Try it with the same NVMe infrastructure as the paid plans for 6 months, without a credit card. Your domain is purchased separately and free hosting does not include direct support. Upgrade within those 6 months for a 50% discount.
- ✓ No credit card required
- ✓ Softaculous included
- ✓ Upgrade whenever you want
Frequently asked questions about HelpDEZk
Is HelpDEZk only for IT support?
No, according to its documentation it's applicable to any business area, not just IT departments.
Can HelpDEZk calculate the cost of each request?
Yes, it includes tracking of hours worked and cost calculation, useful for outsourced services that bill by time.
Launch your project with HelpDEZk today
Professional hosting with Softaculous, real technical support and a 60-day money-back guarantee.