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  1. Home /
  2. AI Support for WhatsApp and Telegram

Give every message
a first response.

An AI agent handles WhatsApp and Telegram messages using your business information, sends emails and opens tickets through a compatible API.

Choose a plan→ Ask a question

For independent work and businesses of every size · from $24.95 USD/month.

Automated replies on WhatsApp and Telegram Business-specific information Human handoff when needed
B Your business WhatsAppVirtual assistant · available Online

TODAY

Can I ask about your services outside business hours?09:41
Of course. I’m your business’s virtual assistant. I can help with services, prices and opening hours using the information provided to me.09:41
What if I need to speak to someone?09:42
I’ll collect your question and contact details so the team can follow up with you.09:42

Illustrative demo; replies are configured for each customer.

Practical example · bookings

From a question to an answer and a useful next step

Here is how the agent can use approved information and prepare a follow-up action when one is needed.

CUSTOMER · WHATSAPP

Can I book for Saturday afternoon?

APPROVED SOURCE

FAQs · Bookings: opening hours and details to collect.

AGENT REPLY

Of course. I can collect your request and party size. The team will confirm availability.

CONFIGURED NEXT STEP

Email the team or open a ticket through an API to confirm the booking.

Illustrative example. Replies, sources and actions are agreed for each business.

When your team cannot reply, the customer is still waiting

Messages arrive while you are with a customer, in a meeting or already closed. A useful first step can keep the conversation moving without interrupting every task your team is doing.

Small business owner checking her phone while a customer browses the shop.
Illustrative scene: a first reply can arrive while you keep the business moving.

Answer repeat questions

Services, hours, availability and FAQs, using sources your business approves.

Collect the full request

Identify what the person needs and leave contact details so your team can continue with context.

Ask for help when needed

If the information is missing or the request is sensitive, the agent does not improvise: it offers to pass it on.

From a customer question to the right next step

The agent checks the sources you approve and replies with that information. It can also send an email or open a ticket; if it cannot find a reliable answer, it passes the question to your team.

01

A customer writes

The customer uses the channels included in their plan

WhatsApp · Telegram
02

AI agent

Checks the information you approve

Website · documents · FAQs
03

Check before acting

It sticks to approved sources and actions you have configured.

Depending on the enquiry, it can:

RELIABLE INFORMATION FOUND

Reply using your information

Answer straight away with approved information about your business.

A TASK IS CONFIGURED

Send an email or open a ticket

Trigger the agreed next step by email or through a compatible API.

INFORMATION OR JUDGMENT NEEDED

Pass it to your team

Collect the enquiry and hand it over when a reliable answer is not available.

The experience

Helpful support, clear limits and a next step

The agent replies from the knowledge prepared with you. You decide what it can answer, what it should collect and when a person should take over.

  • 01Introduces itself as a virtual assistant in the first message.
  • 02Answers using information approved for your business.
  • 03When it cannot safely help, it collects the request and routes it onward.

From your documents to an assistant ready to help

We start with the questions arriving on WhatsApp and Telegram. Together, we define the emails it can send and the ticket system connected through an API.

01

Review

We check your number, conversation volume and repeat questions.

02

Organize

We turn your website, documents and FAQs into a clear knowledge base for the agent.

03

Configure

We agree on its tone, answers, limits and team notifications.

04

Test and refine

We review real questions before automated support goes live.

Choose by channels and message volume

$24.95 USD/month: one channel (WhatsApp or Telegram), up to 1,500 messages. $39.95 USD/month: both channels at once or over 1,500 messages, even on one channel.

1 channel

WhatsApp or Telegram · up to 1,500 messages per month

$24.95 USD/ month

Annual billing · 12 months for the price of 10

$249.50 USD/ year

Equivalent to $20.79/month · Save $49.90 (2 months free)

Choose the channel where you receive the most enquiries and start automating support.

  • AI support on one channel: WhatsApp or Telegram
  • Answers based on information you approve
  • Configured email sending
  • Ticket creation through a compatible API
  • Human handoff when needed
Choose this plan→
2 channels + volume

2 channels or over 1,500 messages

WhatsApp + Telegram, or over 1,500 messages per month

$39.95 USD/ month

Annual billing · 12 months for the price of 10

$399.50 USD/ year

Equivalent to $33.29/month · Save $79.90 (2 months free)

Use both channels at once, even below 1,500 messages, or choose this plan when you exceed that volume.

  • AI support on WhatsApp and Telegram at the same time
  • Answers based on information you approve
  • Configured email sending
  • Ticket creation through a compatible API
  • Human handoff when needed
Choose this plan→

If you exceed 1,500 messages in a month, we’ll notify you and coordinate a manual switch to the $39.95 USD/month plan. Your plan will not change automatically.

Support that fits who is answering and how many messages arrive

Individuals and independent professionals

If you manage your own activity—such as rentals, bookings or services—answer enquiries while you are busy or outside business hours.

Small businesses

Delegate repeat questions and receive the requests that need your attention.

Teams and companies

Classify enquiries and connect the channel to a broader support process.

Frequently asked questions

Can the agent answer any question?
It should answer only when the business information supports a clear reply. If information is missing, uncertain or requires human judgment, it can ask for more details or pass the request to your team.
Which channels does each plan include?
The $24.95 USD plan lets you choose one channel: WhatsApp or Telegram, up to 1,500 messages per month. The $39.95 USD plan lets you use WhatsApp and Telegram at the same time. It also applies if you exceed 1,500 messages, even if you use only one channel.
What happens if I exceed 1,500 messages per month?
We’ll notify you and coordinate a manual switch to the $39.95 USD/month plan. Your plan will not change automatically.
Can it send emails and open tickets?
Yes. Automated emails can be configured, and tickets can be created through an API compatible with your company's system.
What information is used to configure it?
We can review your website, documents, catalogue and FAQs. Before activation, we agree on which sources are valid, how to resolve conflicts and which topics should go to your team.
What happens if the agent does not know?
It should not make up an answer. It can explain that it needs help, collect the request and send it to the person or channel agreed during setup.
Will people know they are talking to AI?
Yes. The greeting identifies the agent as a virtual assistant. People can also ask to speak to a person and see what happens next.

Tell us what comes into your channels

We will review your message volume, common questions, emails and the API you need for ticket creation. We will outline the next step to get the service running.

Talk to miHosting→
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