Support article
Hourly Email Sending Limit in Hosting
Learn the hourly email sending limit at miHosting based on your plan, and what to do if you need to send more messages.
Introduction
Hosting accounts have an hourly email sending limit. This limit helps keep the service stable and prevents a single account from consuming too many server resources.
In this article we explain how many emails you can send depending on your plan, what happens if you exceed the limit, and what you can do if you need a higher sending volume.
What the email sending limit means
The email sending limit is the maximum number of messages that can be sent from a hosting account within one hour.
At miHosting, these limits apply per domain, per hour. They’re reasonable limits designed to protect the server’s proper operation and reduce potential abuse, such as unauthorized bulk sending or compromised accounts.
Sending limits by plan
The hourly email sending limits are as follows:
| Plan | Sending limit |
|---|---|
| 200 emails per hour | |
| Avanzado | 300 emails per hour |
| Profesional | 400 emails per hour |
| Premium | 500 emails per hour |
| Webmaster | 700 emails per hour |
| Reseller | 300 emails per hour per hosting account |
What happens if you exceed the limit
If you go over the allowed limit, emails won’t leave the server and you may see a sending error in your mail program, webmail, or application.
When this happens, the account may take some time before it can send messages again. For this reason, we recommend waiting 1 hour before trying to send email again.
How to avoid exceeding the limit
To avoid sending errors from exceeding the hourly limit, we recommend:
- Not sending bulk campaigns from a regular email account.
- Splitting large sends into several batches spaced out over time.
- Checking that no email account is compromised or sending messages without authorization.
- Verifying that your website, contact form, or application isn’t generating excessive sends.
- Keeping WordPress, PrestaShop, or other applications up to date to reduce the risk of abuse.
I need to send more emails per hour
If you need higher limits than those included in your current plan, you can contact our support team at:
Let us know the domain, why you need to increase the limit, and the approximate volume of emails you want to send. This will help us review your case and guide you better.
Common problems
My emails aren’t leaving the server
One possible cause is that the hourly sending limit has been reached. In that case, wait 1 hour before trying to send again.
I see an error when sending emails
The error can appear if the account has exceeded the allowed limit. It can also be caused by an incorrect mail client configuration, wrong login details, or a temporary service issue.
My website is sending a lot of emails automatically
If your website has forms, automatic notifications, or an online store, check that it isn’t sending an excessive number of emails. It’s also important to check for vulnerable scripts or forms without anti-spam protection.
Frequently asked questions
Does the sending limit apply per email account or per domain?
The limit is set per domain, per hour, based on the plan you have.
How long should I wait if I exceed the limit?
We recommend waiting 1 hour before sending email again.
Can I use my hosting account for bulk sending?
It’s not recommended to use a regular email account for bulk sending. If you need to send large volumes of messages, it’s best to check with support first to review the best option.
What limit does a Reseller plan have?
On Reseller plans, the limit is 300 emails per hour per hosting account.
Can I request a higher limit?
Yes. If you need higher limits, you can write to ayuda@mihosting.com so we can review your case.
Conclusion
The hourly email sending limit helps keep the server stable and protects the service against abuse or excessive sending.
If your emails aren’t going out or you’re getting a sending error, you may have exceeded the allowed limit. In that case, wait 1 hour before trying again. If you need to send more emails on a regular basis, contact support at ayuda@mihosting.com.