FreeScout
A Laravel-based help desk with a shared mailbox, transparent email integration and push notifications.
What is FreeScout?
FreeScout is an open-source solution for managing technical support and shared mailboxes, developed in PHP7 using the Laravel 5.5 framework, that lets you manage customer inquiries and facilitate collaboration among support teams.
What is FreeScout for?
- A support team sharing a single mailbox among several agents.
- Support that needs push notifications and automatic replies.
- Conversations highlighted or forwarded between team members.
Main benefits of FreeScout
100% mobile-friendly.
Transparent email integration.
Highlighted conversations and forwarding inquiries between agents.
Push notifications, automatic replies and built-in search.
Who should use FreeScout?
Support teams that want a Help Scout-style shared mailbox, but self-hosted and with no monthly license cost.
Is FreeScout the right choice for you?
It's a great fit if…
- You want a mailbox shared between several support agents.
- You need push notifications and automatic replies.
- You're after a self-hosted alternative to commercial shared-mailbox services.
It might not be for you if…
- You need more traditional ticket management with categories and priorities (consider osTicket).
- You're after live chat instead of a shared mailbox (consider Mibew Messenger).
How to install FreeScout on your hosting
Open your hosting panel
Log into your miHosting professional hosting panel and open Softaculous, the application installer included with every plan.
Find FreeScout
One-click install via Softaculous from the hosting panel.
Configure and go live
Choose the domain, language and admin details. Softaculous creates the database automatically and your install is ready in minutes.
Why install FreeScout on miHosting
miHosting's professional shared hosting includes Softaculous, PHP and databases already configured, NVMe storage with no artificial limits, free SSL and real technical support if you need help during installation or maintenance of FreeScout.
Install FreeScout today
Choose the professional hosting plan that best fits your FreeScout project, or try it risk-free with the free plan.
Emprendedor
— free domain included*
- ✓3 websites
- ✓1 free domain* the first year (annual billing)
- ✓Unlimited NVMe SSD storage
- ✓Softaculous — 400+ one-click apps
- —Node.js, Python and Ruby are not available with Emprendedor.
- ✓Free, automatic SSL (Let's Encrypt)
- ✓Free migration included
- ✓Real 24/7 technical support
Plus
— free domain included*
- ✓15 websites
- ✓1 free domain* the first year (annual billing)
- ✓Unlimited NVMe SSD storage
- ✓Softaculous — 400+ one-click apps
- ✓Node.js, Python and Ruby access
- ✓Free, automatic SSL (Let's Encrypt)
- ✓Free migration included
- ✓Real 24/7 technical support
Webmaster
— free domain included*
- ✓100 websites
- ✓1 free domain* the first year (annual billing)
- ✓Unlimited NVMe SSD storage
- ✓Softaculous — 400+ one-click apps
- ✓Node.js, Python and Ruby access
- ✓Free, automatic SSL (Let's Encrypt)
- ✓Free migration included
- ✓Real 24/7 technical support
Not sure which to choose?
For 1–3 of your own websites, the Emprendedor plan is more than enough. To manage client sites or multiple projects, the Webmaster plan is the go-to choice for agencies and freelancers.
Node.js, Python and Ruby are included with Plus and Webmaster; they are not available with Emprendedor.
* The first-year free domain is included with the annual price. From the second year onward, it renews at the standard price. Prices in USD. VAT excluded.
Not ready to commit yet?
Try it with the same NVMe infrastructure as the paid plans for 6 months, without a credit card. Your domain is purchased separately and free hosting does not include direct support. Upgrade within those 6 months for a 50% discount.
- ✓ No credit card required
- ✓ Softaculous included
- ✓ Upgrade whenever you want
Frequently asked questions about FreeScout
Does FreeScout work well on mobile?
Yes, according to its documentation it's designed to be 100% mobile-friendly.
Is FreeScout based on a known framework?
Yes, it's built in PHP7 using the Laravel 5.5 framework, giving it a modern, well-maintained codebase.
Launch your project with FreeScout today
Professional hosting with Softaculous, real technical support and a 60-day money-back guarantee.