Support article
EPP Code of a Domain: Who Provides It?
The EPP code is provided by the domain's current provider. Learn what it's for and what to do if you don't know where to request it.
Introduction
To transfer a domain to miHosting you need the transfer code, also known as the EPP code, Auth Code, or authorization code.
This code protects your domain against unauthorized transfers. While it can sometimes feel like an extra step, it’s an important safeguard to prevent someone from moving your domain without permission.
Who should give you the EPP code
The EPP code must be provided by the company where your domain is currently registered.
In other words, if you bought the domain with a different provider, you need to request the code from that provider before starting or completing the transfer to miHosting. That company is required to give you the code and to unlock the domain so you can transfer it wherever you want.
Besides the code, the domain must be unlocked for transfers. If the domain is locked, even with the correct code the transfer can fail or stay pending.
How to request the transfer code
You can follow these steps:
- Log in to the panel of the provider where the domain is registered.
- Look for the domains section.
- Find the option for transfer, EPP code, Auth Code, or authorization code.
- Request the code.
- Check that the domain is unlocked for transfers.
- Send the code to miHosting or enter it during the transfer process, as applicable.
In some cases, the provider sends the code to the domain’s administrative email. Also check your spam or junk folder. For the full step-by-step process, check out what the Auth Code is and how to get it.
I don’t know where my domain is registered
If you don’t know which company currently manages your domain, you can open a support ticket at miHosting and we’ll help you identify the registrar.
To do this, it’s usually enough to check the domain’s public information, its current DNS, or the data available through WHOIS when the extension allows it.
Useful tips
Before requesting the transfer, confirm that:
- The EPP code is recent and typed correctly.
- The domain is unlocked.
- You have access to the domain’s administrative email.
- The domain isn’t expired.
- There’s no temporary lock preventing the transfer.
Keep the code somewhere safe and don’t share it with unauthorized people.
Common problems
The EPP code doesn’t work
It may have been copied incorrectly, expired, or not match the correct domain. Request a new one from the current provider and try again.
The provider won’t give me the code
Contact their support and request the domain’s authorization code. Also ask for the domain to be unlocked for transfer.
I have the code, but the transfer isn’t moving forward
Check whether the domain is locked, whether the administrative email needs to approve the transfer, or whether the domain is close to expiring. Also check out how long it takes to transfer a domain.
Frequently asked questions
Can miHosting generate the EPP code for an external domain?
No. If the domain is still with another provider, that provider must generate and give you the code.
What is the EPP code for?
It’s used to authorize the domain transfer and protect it against unauthorized transfers.
Are the EPP code and the Auth Code the same thing?
Yes. They’re different names for the authorization code used in domain transfers.
What do I do once I have the code?
You need to send it to miHosting or enter it during the transfer request so we can continue with the process.
Conclusion
The EPP code is provided by the provider where the domain is currently registered. It’s essential for transferring the domain to miHosting and must go hand in hand with unlocking the domain.
If you don’t know who manages your domain or have questions during the process, open a support ticket and we’ll help you review it.