Support article
What Happens When Nextcloud Runs Out of Storage Space?
Learn what happens when your Nextcloud storage is full and how to free up space or increase your service capacity.
Introduction
The space available in your Nextcloud service is limited by the capacity you purchased. If you use all the available storage, new files cannot be saved correctly until you have free space again.
Here is what you can do if your Nextcloud account reaches its storage limit.
What happens when you reach the storage limit?
When the purchased space is completely used, Nextcloud cannot store new files correctly.
This can affect, for example:
- Uploading new documents, images or videos.
- Synchronizing new files from your devices.
- Storing additional information in your Nextcloud space.
Files that are already stored do not disappear because you reached the limit, but you will need to free up space or increase your available capacity to continue saving new information.
How to free up space in Nextcloud
If you have reached the storage limit, one option is to delete files you no longer need.
Pay particular attention to:
- Old or duplicate files.
- Large documents that are no longer needed.
- Folders that you can save somewhere else and remove from Nextcloud.
After deleting information, check that you have enough free space again before trying to upload or synchronize new files.
How to get more capacity
If you need to keep all your files and your current storage is no longer sufficient, you can upgrade your service to a plan with more capacity.
This option is recommended when storage growth is permanent and deleting files would only solve the problem temporarily.
Useful tips
Check your available space regularly to avoid reaching the limit unexpectedly.
If you use Nextcloud to store important information or synchronize files between several devices, always leave some free space so you can continue working normally.
Common problems
I cannot upload new files
Check whether you have used all your purchased storage. If no space is left, you will need to delete unnecessary information or increase the service capacity.
Synchronization stops saving new files
If Nextcloud has reached its storage limit, new files may not be stored correctly. Free up space and check synchronization again.
I deleted files but still need more storage
If the amount of information you need to keep continues to grow, upgrading your service to a plan with more capacity may be more practical.
Frequently asked questions
Will I lose my files if I fill all of my Nextcloud storage?
Reaching the storage limit does not mean that existing files disappear. The main problem is that new files cannot be stored correctly until space is available.
What can I do if my Nextcloud is full?
Delete information you no longer need to free up space or upgrade your service to a plan with more capacity.
Can I keep synchronizing files if there is no space left?
New files cannot be stored correctly once the purchased limit has been reached. You need to free up space or increase the available capacity.
Conclusion
If you use all the storage purchased for Nextcloud, new files cannot be stored correctly. To solve the problem, delete unnecessary information or upgrade your service to a plan with more capacity.
If you are not sure which option fits your needs, contact the miHosting.com support team so we can review your case.