Support article
How to Recover a Deleted File in Nextcloud
Learn how to recover files accidentally deleted in Nextcloud using the trash bin, previous versions or backups.
Introduction
If you accidentally deleted a file in Nextcloud, it can usually be recovered.
Nextcloud has a trash bin for deleted files that lets you restore deleted files for a certain period. In some cases, you may also be able to use previous versions of a file or rely on the service backups.
This guide explains which options you can check when trying to recover your files.
How to recover a file from the Nextcloud trash bin
When you delete a file from Nextcloud, it is normally not deleted immediately but moved to the trash bin.
To try to recover it:
- Access your Nextcloud account.
- Open the Files section.
- Find Deleted files or the trash bin.
- Locate the file or folder you want to recover.
- Use the Restore option.
[Suggested image: Nextcloud “Deleted files” section showing the option to restore a file]
After it is restored, the file should be available again in your storage space.
Recover a previous version of a file
If the file was not deleted but its contents were accidentally changed or overwritten, Nextcloud may have previous versions available.
This feature lets you recover an earlier state of the file when saved versions exist.
To check:
- Locate the file in Nextcloud.
- Open its options or details.
- Look for the Versions section.
- Review the available versions.
- Restore the version you need.
The availability of previous versions may depend on the service configuration and the space available.
What if the file is no longer in the trash bin?
If the file does not appear among the deleted files, recovery may still be possible.
In some cases, you may be able to rely on the service backups.
The possibility of recovering the file depends on factors such as:
- The date it was deleted.
- Whether a backup containing the file exists.
- The backup retention policy.
- The specific service configuration.
If you need to recover important information and it is not in the trash bin or among the available versions, contact support to check whether a backup recovery option exists.
Useful tips
To reduce the risk of losing information:
- Always check the trash bin before assuming a file is lost.
- Use previous versions if you accidentally overwrote or changed a file.
- Avoid emptying the trash bin if you think you may need to recover information.
- Keep an additional backup strategy for important files.
If you use online storage for critical information, regular backups add an extra layer of protection against accidental deletion or unwanted changes.
Common problems
The file does not appear in the trash bin
Too much time may have passed since it was deleted, or the file may already have been permanently deleted.
In that case, check whether a backup is available.
I overwrote a file but did not delete it
Check the file’s previous versions. If saved versions exist, you may be able to restore an earlier copy.
I emptied the trash bin
When a file is no longer available in the trash bin, it may not be possible to recover it directly from Nextcloud. If the file is important, contact support to ask whether a backup could be used to recover it.
Frequently asked questions
Can I recover a file accidentally deleted in Nextcloud?
Usually, yes. The first thing to do is check the Deleted files section in Nextcloud and restore the file from the trash bin.
Does Nextcloud keep previous versions of files?
Nextcloud provides previous-version features that, when available, let you recover earlier states of certain files.
Can a file that is no longer in the trash bin be recovered?
In some cases, it may be possible through a service backup. Availability depends on when the file was deleted and which backups exist.
What should I do if I cannot recover the file?
If the file is not in the trash bin and no previous versions are available, contact miHosting.com support to check which recovery options may exist.
Conclusion
If you accidentally deleted a file in Nextcloud, first check the Deleted files trash bin. If the problem is a change or overwrite, check the file’s previous versions.
When neither option can recover the file, it may be possible in some cases to use the service backups.