Support article
Does My Nextcloud Service Include Backups?
Learn how backups work for your miHosting.com Nextcloud service and how long the available backups are retained.
Introduction
Yes. miHosting.com Nextcloud services receive several backups every day, with a 7-day retention period.
These backups provide recent versions of the data stored on the server in the event of certain incidents. However, it is important to understand that server backups should not replace your own backup policy when the information is especially important.
How often are backups created?
Several backups are created every day.
This provides different recent recovery points within the available retention period.
How long are backups kept?
Backups are retained for 7 days.
This means that the available backups cover the recent seven-day period, according to the service’s backup system.
Can I use these backups as the only copy of my files?
That is not recommended.
Although server backups provide an additional layer of protection, you should also keep your own independent backup for especially important files.
For example, you can keep an additional copy of critical documents on another device or storage system.
Useful tips
- Do not rely exclusively on server backups for critical information.
- Keep an additional copy of your most important files.
- Regularly check that your own backups are up to date and accessible.
- If you need to recover information, contact support and state as precisely as possible which files you need and the approximate date.
Frequently asked questions
Does miHosting.com Nextcloud back up files automatically?
Yes. The miHosting.com Nextcloud service receives several backups every day.
How many days are backups kept?
The retention period is 7 days.
Do server backups replace my own backups?
It is not recommended to use them as a replacement for your own backup strategy, especially if you store important or difficult-to-replace information.
What should I do if I need to recover a file?
Contact miHosting.com support and explain what information you need to recover and, if possible, the approximate date when the file was still available.
Conclusion
Your Nextcloud service includes several daily backups with a 7-day retention period. Even so, to protect especially important information, we recommend keeping an additional independent copy of the server backups.