Customer Support

Maian Support

Free support tickets with an indexable knowledge base, an email portal and a collaborative dispute system.

What is Maian Support?

Maian Support is an open-source PHP/MySQL technical support ticketing system, described as a tool that helps build trust by providing an easy-to-use, completely free support system.

Category Customer Support
Needs a database? Yes
Install size 62.66 MB
Requirements According to Softaculous, it takes about 62.66 MB. Requires a MySQL database.
Official website Visit site ↗
Softaculous listing View listing ↗

What is Maian Support for?

  • Support with multiple admin users and different access levels.
  • An indexable knowledge base (FAQ) to reduce the number of tickets.
  • A team that needs to capture extra information via custom fields.

Main benefits of Maian Support

Multiple admin users with access levels.

Configurable departments and an indexable knowledge base.

Support for multiple attachments with configurable restrictions.

A dispute system for collaborative replies between agents.

Is Maian Support the right choice for you?

It's a great fit if…

  • You're after a completely free, license-free ticketing system.
  • You need configurable departments and several staff access levels.
  • You want a dispute system to coordinate replies between several agents.

It might not be for you if…

  • You need advanced SLAs or billing (consider osTicket or Vision Helpdesk).
  • You're after live chat instead of tickets (consider Mibew Messenger).

How to install Maian Support on your hosting

01

Open your hosting panel

Log into your miHosting professional hosting panel and open Softaculous, the application installer included with every plan.

02

Find Maian Support

One-click install via Softaculous from the hosting panel.

03

Configure and go live

Choose the domain, language and admin details. Softaculous creates the database automatically and your install is ready in minutes.

Why install Maian Support on miHosting

miHosting's professional shared hosting includes Softaculous, PHP and databases already configured, NVMe storage with no artificial limits, free SSL and real technical support if you need help during installation or maintenance of Maian Support.

Install Maian Support today

Choose the professional hosting plan that best fits your Maian Support project, or try it risk-free with the free plan.

Plus

85 $/yr

— free domain included*

  • ✓15 websites
  • ✓1 free domain* the first year (annual billing)
  • ✓Unlimited NVMe SSD storage
  • ✓Softaculous — 400+ one-click apps
  • ✓Node.js, Python and Ruby access
  • ✓Free, automatic SSL (Let's Encrypt)
  • ✓Free migration included
  • ✓Real 24/7 technical support

Webmaster

99 $/yr

— free domain included*

  • ✓100 websites
  • ✓1 free domain* the first year (annual billing)
  • ✓Unlimited NVMe SSD storage
  • ✓Softaculous — 400+ one-click apps
  • ✓Node.js, Python and Ruby access
  • ✓Free, automatic SSL (Let's Encrypt)
  • ✓Free migration included
  • ✓Real 24/7 technical support

Not sure which to choose?

For 1–3 of your own websites, the Emprendedor plan is more than enough. To manage client sites or multiple projects, the Webmaster plan is the go-to choice for agencies and freelancers.
Node.js, Python and Ruby are included with Plus and Webmaster; they are not available with Emprendedor.

Talk to a technician on WhatsApp →

* The first-year free domain is included with the annual price. From the second year onward, it renews at the standard price. Prices in USD. VAT excluded.

Free hosting for 6 months

Not ready to commit yet?

Try it with the same NVMe infrastructure as the paid plans for 6 months, without a credit card. Your domain is purchased separately and free hosting does not include direct support. Upgrade within those 6 months for a 50% discount.

  • ✓ No credit card required
  • ✓ Softaculous included
  • ✓ Upgrade whenever you want
Start free now →

Frequently asked questions about Maian Support

Does Maian Support have any license cost?

No, according to its own description it's a completely free support system, with no license cost.

Can several agents collaborate on the same reply in Maian Support?

Yes, it includes a dispute system built to coordinate collaborative replies between several support agents.

Launch your project with Maian Support today

Professional hosting with Softaculous, real technical support and a 60-day money-back guarantee.