OpenSupports
A responsive ticketing system with reply templates, CSV user import and action logging.
About OpenSupports
What is OpenSupports?
OpenSupports is an open-source ticketing system built to manage customer inquiries efficiently, providing tools for businesses to organize and respond to user requests in a structured way.
Use cases
What is OpenSupports for?
- Support with departments and staff organized by area.
- Migrating existing users via CSV import.
- A team that needs to attach files directly in ticket comments.
Benefits
Main benefits of OpenSupports
Responsive design that works on mobile, tablet and desktop.
A departments and staff members system.
User import via CSV.
Notification and action logging for auditing.
Is it for you?
Who should use OpenSupports?
Teams that need to easily migrate existing users and want a responsive ticketing system from day one.
Is OpenSupports right for you?
Is OpenSupports the right choice for you?
It's a great fit if…
- You need to import existing users via a CSV file.
- You want a ticketing system with good responsive support out of the box.
- You value having a notification and action log for auditing.
It might not be for you if…
- You need advanced SLAs (consider osTicket or Faveo Helpdesk).
- You're after ticket billing (consider Vision Helpdesk).
Installation
How to install OpenSupports on your hosting
Open your hosting panel
Log into your miHosting professional hosting panel and open Softaculous, the application installer included with every plan.
Find OpenSupports
One-click install via Softaculous from the hosting panel.
Configure and go live
Choose the domain, language and admin details. Softaculous creates the database automatically and your install is ready in minutes.
Recommended hosting
Why install OpenSupports on miHosting
miHosting's professional shared hosting includes Softaculous, PHP and databases already configured, NVMe storage with no artificial limits, free SSL and real technical support if you need help during installation or maintenance of OpenSupports.
Choose your plan
Install OpenSupports today
Choose the professional hosting plan that best fits your OpenSupports project, or try it risk-free with the free plan.
Emprendedor
50% OFF118 $/yr 59 $/yr — free domain included
- ✓3 websites
- ✓1 free domain for the first year
- ✓Unlimited NVMe SSD storage
- ✓Softaculous — 400+ one-click apps
- ✓Free, automatic SSL (Let's Encrypt)
- ✓Free migration included
- ✓Real 24/7 technical support
Plus
50% OFF170 $/yr 85 $/yr — free domain included
- ✓15 websites
- ✓1 free domain for the first year
- ✓Unlimited NVMe SSD storage
- ✓Softaculous — 400+ one-click apps
- ✓Free, automatic SSL (Let's Encrypt)
- ✓Free migration included
- ✓Real 24/7 technical support
Webmaster
50% OFF198 $/yr 99 $/yr — free domain included
- ✓100 websites
- ✓1 free domain for the first year
- ✓Unlimited NVMe SSD storage
- ✓Softaculous — 400+ one-click apps
- ✓Free, automatic SSL (Let's Encrypt)
- ✓Free migration included
- ✓Real 24/7 technical support
Not sure which to choose?
For 1–3 of your own websites, the Emprendedor plan is more than enough. To manage client sites or multiple projects, the Webmaster plan is the go-to choice for agencies and freelancers.
Talk to a technician on WhatsApp →Not ready to commit yet?
Try it with the same NVMe infrastructure as the paid plans, no credit card and no fine print. When you're ready, upgrade to a professional plan with a 50% discount.
- ✓ No credit card required
- ✓ Softaculous included
- ✓ Upgrade whenever you want
Frequently asked questions about OpenSupports
Can I import my existing users into OpenSupports?
Yes, OpenSupports lets you import users via a CSV file, making it easier to migrate from another system.
Does OpenSupports work well on mobile?
Yes, it has a responsive design that adapts to mobile, tablet and desktop devices.
Launch your project with OpenSupports today
Professional hosting with Softaculous, real technical support and a 60-day money-back guarantee.