How Long Does It Take to Set Up an AI Agent for WhatsApp and Telegram?

How Long Does It Take to Configure and Activate the Service?

The timeline can be set after we review your situation. It depends on which channels you want to use, what information needs to be prepared and whether connections are needed to send emails or create tickets.

Support focused on frequently asked questions has a different scope from an agent connected to several business processes. At miHosting, we review those needs before outlining the next step toward activation.

The work is organized into four stages

1. We review the inquiries you receive today

We start with your number, message volume and most common questions. We also look at which inquiries you want to automate and which should still go to your team.

2. We organize the information

We review the website, documents and frequent answers you approve. If there is conflicting information or unclear terms, we resolve it with you and agree on what the agent should say.

3. We configure support

We define the tone, answers, limits and notifications for your team. If emails or tickets are needed, we specify those actions and review whether the system to be connected is compatible.

4. We test and adjust

We use real questions to check how the assistant responds and what it does when it needs help. The adjustments before launch are part of preparing a service that fits your workflow.

What you can prepare to make the process easier

Having your service catalogue, hours, service areas and common questions ready helps with the first decisions. It is also useful to identify the person in your business who will approve the answers and receive inquiries passed to the team.

If you want to connect a ticketing system, tell us which one you use and who can provide its documentation. That gives us specific information to review the connection.

Start with a scope you can review carefully

If you receive many different types of inquiry, we can consider which group of questions would be most useful to handle first. Starting with services, hours and request collection can provide a clear basis for testing.

The activation date and scope need to be confirmed for your project. Ordering a plan does not by itself mean that every connection will be ready immediately.

Take the first step with your real customer questions in hand. See how we prepare an agent and ask about the timeline for your business.